Return policy

Due to the perishable nature of our products, all sales are FINAL, and we cannot accommodate returns. Jfoodie.ca is not responsible for any loss or damage resulting from improper handling of the products after delivery. Most of our items are highly perishable, and the packaging is designed to maintain product integrity for up to 12 hours. 

Refunds are only issued if the delivered product is defective or if an incorrect item is received. We are unable to process exchanges for any other reasons.

For issues such as receiving the wrong product or any other concerns, please reach out to our customer service team at info@jfoodie.ca.

We stand behind our products

All perishable goods are guaranteed to be fresh upon arrival. Please inspect your order and products as soon as they are delivered.

Any delay in contacting us will make it more difficult to file a claim. In this case, please keep ALL packaging and items EXACTLY as they arrived.Thanks so much for your fully understanding.